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Frequently asked questions

Have questions? We’re hereto help

How long does it take to complete an order?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.

Can I inspect the goods before receiving them?

 Yes, you can check the quality of the goods before proceeding to payment.

What should I do if there is a problem with my custom order?

We sincerely apologize if the merchandise you received differed from what you ordered. Please contact our customer service to arrange for the item to be returned for a free replacement.

How long does shipping usually take?

Shipping takes between 2 and 3 business days for standard delivery. We do offer next-day delivery if your need is urgent.

How often does it need to be sharpended?

The quality of our Yougai Manicure Set are very heavy duty and sharp enough , so these tools don't need to sharpened , and they can keep sharp and last for several years if have good maintenance.

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